Managing, controlling, and improving quality

This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniq...

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Bibliographic Details
Main Authors: Montgomery, Douglas C. (Author), Jennings, Cheryl L. (Author), Pfund, Michele E. (Author)
Format: Book
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons , c2011
Subjects:
Table of Contents:
  • 1. Introduction to quality
  • 2. Management aspects of quality
  • 3. Tools and techniques for quality control and improvement
  • 4. Statistical inference about product and process quality
  • 5. Control charts for variables
  • 6. Control charts for attributes
  • 7. Lot-by-lot acceptance sampling procedures
  • 8. Process design and improvement with designed experiments
  • 9. Reliability