Managing, controlling, and improving quality

This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniq...

Full description

Bibliographic Details
Main Authors: Montgomery, Douglas C. (Author), Jennings, Cheryl L. (Author), Pfund, Michele E. (Author)
Format: Book
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons , c2011
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000079886
005 20121011.0
008 120708s2011 nju eng
020 |a 0471697915 (hardback : alk. paper) 
020 |a 9780471697916 (hardback : alk. paper) 
050 0 0 |a LB2900.5   |b .M66 2011 
090 0 0 |a LB2900.5   |b .M66 2011 
100 1 |a Montgomery, Douglas C. ,   |e author 
245 1 0 |a Managing, controlling, and improving quality   |c Douglas C. Montgomery, Cheryl L. Jennings, and Michelle E. Pfund 
260 |a Hoboken, New Jersey :   |b John Wiley & Sons ,   |c c2011 
300 |a xii, 501 p. :   |b ill. ;   |c 26 cm. 
504 |a Includes bibliographical references (p. 466-474) and index 
505 0 |a 1. Introduction to quality -- 2. Management aspects of quality -- 3. Tools and techniques for quality control and improvement -- 4. Statistical inference about product and process quality -- 5. Control charts for variables -- 6. Control charts for attributes -- 7. Lot-by-lot acceptance sampling procedures -- 8. Process design and improvement with designed experiments -- 9. Reliability 
520 |a This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniques need to be implemented within a management structure that will ensure success. This text focuses on both the management structure and the statistical and analytical tools. It organizes and presents this material according to many years of teaching, research, and professional practice across a wide range of business and industrial settings. 
650 0 |a Educational change 
650 0 |a Educational leadership 
650 0 |a School management and organization 
700 1 |a Jennings, Cheryl L. ,   |e author 
700 1 |a Pfund, Michele E. ,   |e author 
999 |a 1000148819   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus 
999 |a 1000148820   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus