Managing corporate social responsibility : a communication approach

"Corporate Social Responsibility (CSR) has become central to many businesses as they negotiate in an increasingly global marketplace. This book offers a strategic, communication-centred approach to integrating CSR into organizations, founded in stakeholder engagement and dialogue. It is structu...

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Bibliographic Details
Main Authors: Coombs, W. Timothy (Author), Holladay, Sherry J. (Author)
Format: Book
Language:English
Published: Chichester, West Sussex, UK : Wiley-Blackwell , c2012
Subjects:
Online Access:Cover image
Table of Contents:
  • 1. Conceptualizing corporate social responsibility
  • 2. Strategic CSR
  • 3. CSR scanning and monitoring
  • 4. Formative research
  • 5. Create the CSR initiative
  • 6. Communicate the CSR initiative
  • 7. Evaluation and feedback
  • 8. CSR issues