How to be assertive in any situation

Bibliographic Details
Main Authors: Hadfield, Sue (Author), Hasson, Gill (Author)
Format: Book
Language:English
Published: Harlow, England : Prentice Hall Life , c2010
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000079553
005 20121209093000.0
008 100726s2010 enk eng
020 |a 0273738496 (paperback : alk. paper) 
020 |a 9780273738497 (paperback : alk. paper) 
050 0 0 |a BF575.A85   |b H33 2010 
090 0 0 |a BF575.A85   |b H33 2010 
100 1 |a Hadfield, Sue ,   |e author 
245 1 0 |a How to be assertive in any situation   |c Sue Hadfield and Gill Hasson 
260 |a Harlow, England :   |b Prentice Hall Life ,   |c c2010 
300 |a xii, 210 p. :   |b ill. ;   |c 22 cm. 
500 |a Includes index 
505 0 |a 1. What does it mean to be assertive? -- 2. Feel good about yourself and make others feel good too -- 3. Say what you want and what you don't want -- 4. How to deal with other people's expectations and demands -- 5. How to be assertive with your family -- 6. How to be assertive with your friends -- 7. How to be assertive at work -- 8. How to get good service -- 9. How to be assertive at interviews -- 10. How to make assertive decisions 
650 0 |a Assertiveness (Psychology) 
650 0 |a Interpersonal communication 
650 0 |a Interpersonal relations 
700 1 |a Hasson, Gill ,   |e author 
999 |a 1000149872   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus 
999 |a 1000150989   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus