An introduction to human services : policy and practice

Bibliographic Details
Main Authors: Mandell, Betty Reid (Author), Schram, Barbara , 1934- (Author)
Format: Book
Language:English
Published: Boston, Massachusetts : Pearson , c2012
Edition:8th ed
Subjects:
Table of Contents:
  • 1. What are human services? what do human service workers do?
  • 2. The changing nature of the helping process
  • 3. Intervention strategies
  • 4. Attitudes/values, skills, and knowledge
  • 5. Values and ethical dilemmas
  • 6. The social welfare system
  • 7. Poverty
  • 8. Working with diversity
  • 9. Interviewing
  • 10. Case management/counseling
  • 11. Facilitating groups
  • 12. Program planning
  • 13. Organizing and changing systems
  • 14. Understanding legal issues
  • 15. Staying current and avoiding burnout