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110503s2012 mau eng |
| 020 |
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|a 0205838855 (paperback : alk. paper)
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| 020 |
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|a 9780205838851 (paperback : alk. paper)
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| 050 |
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|a HV40
|b .M36 2012
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| 090 |
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|a HV40
|b .M36 2012
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| 100 |
1 |
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|a Mandell, Betty Reid ,
|e author
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| 245 |
1 |
3 |
|a An introduction to human services :
|b policy and practice
|c Betty Reid Mandell, Barbara Schram
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| 250 |
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|a 8th ed
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| 260 |
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|a Boston, Massachusetts :
|b Pearson ,
|c c2012
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| 300 |
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|a xviii, 622 p. :
|b ill. ;
|c 24 cm.
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| 504 |
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|a Includes bibliographical references (p. 581-607) and index
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| 505 |
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|a 1. What are human services? what do human service workers do? -- 2. The changing nature of the helping process -- 3. Intervention strategies -- 4. Attitudes/values, skills, and knowledge -- 5. Values and ethical dilemmas -- 6. The social welfare system -- 7. Poverty -- 8. Working with diversity -- 9. Interviewing -- 10. Case management/counseling -- 11. Facilitating groups -- 12. Program planning -- 13. Organizing and changing systems -- 14. Understanding legal issues -- 15. Staying current and avoiding burnout
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| 650 |
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|a Social case work
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| 650 |
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0 |
|a Social service
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| 700 |
1 |
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|a Schram, Barbara ,
|d 1934- ,
|e author
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| 999 |
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|a 1000151819
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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