Communication skills for the healthcare professional
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Philadelphia :
Wolters Kluwer Health/Lippincott Williams & Wilkins ,
2011
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| Subjects: |
Table of Contents:
- 1. The communication process
- 2. Nonverbal communication
- 3. Verbal communication
- 4. Professional communication and behavior
- 5. Interviewing techniques
- 6. Adapting communication to a patient's ability to understand
- 7. Patient education
- 8. Cultural sensitivity in healthcare communication
- 9. Electronic communication
- 10. Fundamental writing skills