http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1. Why design? -- 2. Four question, ten tools -- 3. Visualization -- 4. Journey mapping -- 5. Value chain analysis -- 6. Mind mapping -- 7. Brainstorming -- 8. Concept development -- 9. Assumption testing -- 10. Rapid prototyping -- 11. Customer co-creation -- 12. Learning launch
Includes bibliographical references (p. 218-220)