Social media, crisis communication, and emergency management : leveraging Web 2.0 technologies

Bibliographic Details
Main Author: White, Connie M. (Author)
Format: Book
Language:English
Published: Boca Raton, Florida : CRC Press , c2012
Subjects:
Table of Contents:
  • 1. Why social media?
  • 2. Designing social media sites for emergency management : back to basics
  • 3. Social sites for group support : Facebook
  • 4. Twitter and microblogging : the basics
  • 5. Design strategies : twitter for teams and information exchange
  • 6. Collaboration and documentation
  • 7. Visuals, mapping, and disaster management systems
  • 8. Free and open source software : the building blocks of customization
  • 9. Testing the system : knowing when to use or not use social media