Social media, crisis communication, and emergency management : leveraging Web 2.0 technologies
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| Format: | Book |
| Language: | English |
| Published: |
Boca Raton, Florida :
CRC Press ,
c2012
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| Physical Description: | xxvi, 307 p. : ill. ; 25 cm. |
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| Bibliography: | Includes bibliographical references (p. 291-294) and index |
| ISBN: | 1439853495 (hardback : alk. paper) 9781439853498 (hardback : alk. paper) |