Professional hotel front office management
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New Delhi, India :
Tata McGraw-Hill ,
c2012
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| Subjects: |
Table of Contents:
- 1. Introduction to tourism and hospitality
- 2. Front office in hotels
- 3. Reservation functions
- 4. Front desk functions
- 5. Concierge and telephones
- 6. Other related activities
- 7. Management