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| 001 |
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20121014093000.0 |
| 008 |
120606s2012 ii eng |
| 020 |
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|a 0071078002 (paperback : alk. paper)
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| 020 |
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|a 9780071078009 (paperback : alk. paper)
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| 050 |
0 |
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|a TX911.3
|b .B43 2012
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| 090 |
0 |
0 |
|a TX911.3
|b .B43 2012
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| 100 |
1 |
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|a Bhakta, Anutosh ,
|e author
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| 245 |
1 |
0 |
|a Professional hotel front office management
|c Anutosh Bhakta
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| 260 |
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|a New Delhi, India :
|b Tata McGraw-Hill ,
|c c2012
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| 300 |
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|a xii, 320 p. :
|b ill. ;
|c 24 cm.
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| 500 |
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|a Includes index
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| 505 |
0 |
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|a 1. Introduction to tourism and hospitality -- 2. Front office in hotels -- 3. Reservation functions -- 4. Front desk functions -- 5. Concierge and telephones -- 6. Other related activities -- 7. Management
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| 650 |
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|a Hotel front desk personnel
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| 650 |
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|a Hotel management
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| 999 |
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|a 1000147621
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|