Organizational communication : approaches and processes

Bibliographic Details
Main Author: Miller, Katherine , 1959- (Author)
Format: Book
Language:English
Published: Boston, Massachusetta : Wadsworth Cengage Learning , c2012
Edition:6th ed
Subjects:
Table of Contents:
  • 1. The challenge of organizational communication
  • 2. Classical approaches
  • 3. Human relations and human resources approaches
  • 4. Systems approaches
  • 5. Cultural approaches
  • 6. Critical approaches
  • 7. Socialization processes
  • 8. Decision-making processes
  • 9. Conflict management processes
  • 10. Organizational change and leadership processes
  • 11. Processes of emotion in the workplace
  • 12. Organizational diversity processes
  • 13. Technological processes
  • 14. The changing landscape of organizations