Customer relationship management

Bibliographic Details
Main Authors: Makkar, Urvashi (Author), Makkar, Harinder Kumar (Author)
Format: Book
Language:English
Published: New Delhi, India Tata McGraw-hill c2012
Subjects:
Description
Physical Description:xvii, 274 p. ill. 25 cm
ISBN:0071333312 (paperback : alk. paper)
9780071333313 (paperback : alk. paper)