Communication works
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw-Hill ,
c2013
|
| Edition: | 11th ed |
| Subjects: |
Table of Contents:
- 1. Communication : begin right here!
- 2. Communicating in a multicultural society and world
- 3. The "I" behind the eye : perception and the self
- 4. Language and meaning : helping minds meet
- 5. Nonverbal communication : silent language speaks
- 6. Listening, feedback, and critical thinking
- 7. Understanding relationships in context
- 8. Person-to-person : relationships in context
- 9. Groups and teams : strategies for decision making and problem solving
- 10. Leading others and resolving conflict
- 11. The speaker and the audience : the occasion and the subject
- 12. Researching, supporting, and outline your speech
- 13. Preparing presentation aids and delivering your speech
- 14. Informative speaking
- 15. Persuasive speaking