Business communication

Bibliographic Details
Main Authors: Flatley, Marie (Author), Lentz, Paula (Author), Rentz, Kathryn (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill/Irwin , c2012
Subjects:
Table of Contents:
  • 1. Communicating in the workplace
  • 2. Understanding the writing process and the main forms of business messages
  • 3. Using visuals in written and oral communication
  • 4. Using an appropriate style
  • 5. Writing good-news and neutral messages
  • 6. Writing bad-news messages
  • 7. Writing persuasive messages + proposals
  • 8. Researching + writing reports
  • 9. Writing short reports
  • 10. Communicating orally
  • 11. Communicating in the job search