http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1 various pagings : col. ill. ; 28 cm.
1. Communicating in the workplace -- 2. Understanding the writing process and the main forms of business messages -- 3. Using visuals in written and oral communication -- 4. Using an appropriate style -- 5. Writing good-news and neutral messages -- 6. Writing bad-news messages -- 7. Writing persuasive messages + proposals -- 8. Researching + writing reports -- 9. Writing short reports -- 10. Communicating orally -- 11. Communicating in the job search
Marie Flatley, Kathryn Rentz, Paula Lentz
Includes bibliographical references and index