APA (7th ed.) Citation

Flatley, M., Lentz, P., & Rentz, K. (2012). Business communication. McGraw-Hill/Irwin.

Chicago Style (17th ed.) Citation

Flatley, Marie, Paula Lentz, and Kathryn Rentz. Business Communication. New York: McGraw-Hill/Irwin, 2012.

MLA (9th ed.) Citation

Flatley, Marie, et al. Business Communication. McGraw-Hill/Irwin, 2012.