Business communication : in person, in print, online
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Mason, Ohio :
South-Western Cengage Learning ,
c2013
|
| Edition: | 8th ed |
| Subjects: |
Table of Contents:
- 1. Understanding business communication
- 2. Team and intercultural communication
- 3. Interpersonal communication skills
- 4. The writing process
- 5. Revising your writing
- 6. Neutral and positive messages
- 7. Persuasive messages
- 8. Bad-news messages
- 9. Planning the report and managing data
- 10. Writing the report
- 11. Oral presentations
- 12. Employment communication