Management communication : a case-analysis approach

Strategic communication methods that support the development of ethical and effective managers at all levels of business. <br>For readers who know that they need effective communication skills in order to be successful in the business world, this text provides a strategic, yet practical view o...

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Bibliographic Details
Main Author: O'Rourke, James S. , 1946- (Author)
Format: Book
Language:English
Published: Boston, Massachusetts : Prentice Hall , c2013
Edition:5th ed
Subjects:
Table of Contents:
  • 1. Management communication in transition
  • 2. Communication and strategy
  • 3. Communication ethics
  • 4. Speaking
  • 5. Writing
  • 6. Persuasion
  • 7. Technology
  • 8. Listening and feedback
  • 9. Nonverbal communication
  • 10. Intercultural communication
  • 11. Managing conflict
  • 12. Business meetings that work