Business and professional communication : principles and skills for leadership
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Massachusetts :
Pearson ,
c2013
|
| Edition: | 2nd ed |
| Subjects: |
Table of Contents:
- 1. Communicating and leading at work
- 2. Being aware of self and others
- 3. Using verbal and nonverbal messages
- 4. Listening and responding
- 5. Adapting to differences
- 6. Relating to others at work
- 7. Interviewing principles and skills
- 8. Interview types
- 9. Collaborating in teams
- 10. Enhancing team meetings
- 11. Developing your professional presentation
- 12. Delivering professional presentations
- 13. Achieving your presentation goals : informing, persuading, and relating
- 14. Writing for business