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20120902093000.0 |
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110803s2012 nyu eng |
| 020 |
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|a 0826446078 (hardback : alk. paper)
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|a 1441105352 (e-book (pdf))
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| 020 |
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|a 1441107673 (paperback : alk. paper)
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| 020 |
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|a 9780826446077 (hardback : alk. paper)
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| 020 |
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|a 9781441105356 (e-book (pdf))
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|a 9781441107671 (paperback : alk. paper)
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| 050 |
0 |
0 |
|a HF5718
|b .G56 2012
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| 090 |
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|a HF5718
|b .G56 2012
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| 245 |
0 |
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|a Globalization, communication and the workplace :
|b talking across the world
|c edited by Gail Forey and Jane Lockwood
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| 260 |
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|a New York :
|b Continuum ,
|c c2012
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| 300 |
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|a ix, 278 p. :
|b ill. ;
|c 23 cm.
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| 504 |
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|a Includes bibliographical references and index
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| 505 |
0 |
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|a 1. Current issues in English communication in the globalized workplace -- 2. Managing the telephone relationship with the customer : interpersonal complexity -- 3. Language, culture and training in the globalized workplace -- 4. Communication skills : assessment and its uses -- 5. Beyond the workplace : social implications
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| 520 |
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|a A linguistic analysis of global developments in Information Technology Enabled Services as industry adopts less face-to-face interaction
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| 650 |
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|a Business communication
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| 650 |
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0 |
|a Globalization
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| 650 |
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|a Information technology
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| 700 |
1 |
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|a Forey, Gail ,
|d 1961- ,
|e author
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| 700 |
1 |
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|a Lockwood, Jane ,
|d 1932- ,
|e author
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| 999 |
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|a 1000148040
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|