Business communication : polishing your professoinal presence

Bibliographic Details
Main Authors: Shwom, Barbara (Author), Snyder, Lisa Gueldenzoph (Author)
Format: Book
Language:English
Published: Upper Saddle River, New Jersey : Pearson , c2012
Subjects:
Table of Contents:
  • 1. Becoming a successful business communicator
  • 2. Working with others: interpersonal, intercultural, and team communication
  • 3. Managing the communication process: analyzing, composing, evaluating
  • 4. Communicating routine messages and building goodwill
  • 5. Communicating persuasive messages
  • 6. Communicating bad-new messages
  • 7. Finding and evaluating business information
  • 8. Preparing persuasive business proposals 9. Preparing business reports
  • 10. Preparing and delivering business presentatiions
  • 11. Creating resumes cover Letters
  • 12. Getting the job: interviewing skills