http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
1. Becoming a successful business communicator -- 2. Working with others: interpersonal, intercultural, and team communication -- 3. Managing the communication process: analyzing, composing, evaluating -- 4. Communicating routine messages and building goodwill -- 5. Communicating persuasive messages -- 6. Communicating bad-new messages -- 7. Finding and evaluating business information -- 8. Preparing persuasive business proposals 9. Preparing business reports -- 10. Preparing and delivering business presentatiions -- 11. Creating resumes cover Letters -- 12. Getting the job: interviewing skills
Includes bibliographical references and index