Business communication essentials
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, New Jersey :
Pearson ,
c2012
|
| Edition: | 5th ed |
| Subjects: |
Table of Contents:
- 1. Understanding business communication in today's workplace
- 2. Mastering team skills and interpersonal communication
- 3. Planning business messages
- 4. Writing business messages
- 5. Completing business messages
- 6. Crafting messages for electronic media
- 7. Writing routine and positive messages
- 8. Writing negative messages
- 9. Writing persuasive messages
- 10. Understanding and planning reports and proposals
- 11. Writing and completing reports and proposals
- 12. Developing oral and online presentations
- 13. Building careers and writing resumes
- 14. Applying and interviewing for employment