Mediation skills and techniques : a practical handbook for dispute resolution and effective communication

Bibliographic Details
Main Author: Tan, Seumas (Author)
Format: Book
Language:English
Published: Petaling Jaya, Selangor, Malaysia : Thomson Reuters Malaysia , c2012
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
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005 20130616093000.0
008 120509s2012 my eng
020 |a 9789675040955 (paperback : alk. paper) 
050 0 0 |a d21 KF9084   |b .T36 2012 
090 0 0 |a d21 KF9084   |b .T36 2012 
100 1 |a Tan, Seumas ,   |e author 
245 1 0 |a Mediation skills and techniques :   |b a practical handbook for dispute resolution and effective communication 
260 |a Petaling Jaya, Selangor, Malaysia :   |b Thomson Reuters Malaysia ,   |c c2012 
300 |a xviii, 145 p. :   |b ill. ;   |c 24 cm. 
500 |a Includes index 
505 0 |a 1. What really is the role of a mediator? -- 2. Protocol in mediation -- 3. Mediation agreement -- 4. Tips and techniques in mediating -- 5. Improving your mediation skills -- 6. Where to mediate? -- 7. Preparing for mediation -- 8. Is there any appropriate time to mediate? -- 9. The role of lawyers in mediation -- 10. The role of interpreters in mediation -- 11. Dealing with challenging situations -- 12. Getting parties to use mediation -- 13. Promoting mediation 
650 0 |a Dispute resolution (Law)   |z Malaysia 
999 |a 1000147168   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus