Understanding human relations : a practical guide to people at work
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boston, Massachusetts :
Allyn and Bacon ,
c1991
|
| Edition: | 2nd ed |
| Subjects: |
Table of Contents:
- 1. Understanding human relations : an introduction
- 2. Perception : making sense of the world around us
- 3. Communication : the fine art of getting your message across
- 4. Motivation : the force behind behavior
- 5. Personality : understanding how and why individuals differ
- 6. Interpersonal relations : from getting along to loving
- 7. Persuasion, influence, and power : getting your way from others
- 8. Leadership : who does it? how and what effects?
- 9. Group behavior and influence? how do groups affect us?
- 10. Coordination in work settings : cooperation, competition, or conflict
- 11. Work-related attitudes : job satisfaction
- 12. Prejudice and discrimination : negative attitudes and relations in the workplace
- 13. Stress and burnout : key problems at work
- 14. Career choice and development : planning for success
- 15. Changing in the workplace : coping with the future