Procuring comlex performance : studies of innovation in product-service management

Bibliographic Details
Main Authors: Caldwell, Nigel , 1960- (Author), Howard, Mickey , 1967- (Author)
Format: Book
Language:English
Published: New York : Routledge , c2011
Series:Routledge studies in business organizations and networks 46
Subjects:
Table of Contents:
  • 1. Contracts, relationships, and integration: toward a model of the procurement of complex performance
  • 2. Commissions and concessions: a brief history of contracting for complexity in the public sector
  • 3. Contracts and incentives in the construction sector
  • 4. Complex performance, process modularity, and the spatial configuration of production
  • 5. Business models for complex performance: procuring aerospace engineering services
  • 6. Learning to procure complex performance: a comparative study of highways agencies in the UK and the Netherlands
  • 7. Supply management in Naval defense: the case for PCP
  • 8. Delivering innovation in hospital design: finance, contracts, and the institutional context
  • 9. Learning to deliver a mega-project: the case of Heathrow Terminal 5
  • 10. Product-service innovation: reframing the buyer-customer landscape
  • 11. Lessons in procuring complex services
  • 12. Conclusions and commentary