Effective customer care

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Effective customer care

A guide to creating customer service that not only satisfies your customers and prompts orders, but also cements customer relationships and develop loyalty...and thus increase profits

Bibliographic Details
Main Author:	Wellington, Patricia (Author)
Format:	Book
Language:	English
Published:	London ; Philadelphia : KoganPage , c2010
Series:	Creating success
Subjects:	Customer relations Customer relations > Case studies Customer services Customer services > Case studies
Online Access:	Table of contents only Contributor biographical information Publisher description

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