Effective customer care
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London ; Philadelphia
KoganPage
c2010
|
| Series: | Creating success
|
| Subjects: | |
| Online Access: | Table of contents only Contributor biographical information Publisher description |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000074809 | ||
| 008 | 110623s2010 enk eng | ||
| 020 | |a 0749459972 (paperback : alk. paper) | ||
| 020 | |a 0749459980 (ebook) | ||
| 020 | |a 9780749459970 (paperback : alk. paper) | ||
| 020 | |a 9780749459987 (ebook) | ||
| 050 | 0 | 0 | |a HF5415.5 |b .W455 2010 |
| 090 | 0 | 0 | |a HF5415.5 |b .W455 2010 |
| 100 | 1 | |a Wellington, Patricia |e author | |
| 245 | 1 | 0 | |a Effective customer care |c Pat Wellington |
| 260 | |a London ; |a Philadelphia |b KoganPage |c c2010 | ||
| 300 | |a xiv, 130 p. |c 22 cm | ||
| 490 | 1 | |a Creating success | |
| 650 | 0 | |a Customer relations | |
| 650 | 0 | |a Customer relations |v Case studies | |
| 650 | 0 | |a Customer services | |
| 650 | 0 | |a Customer services |v Case studies | |
| 856 | 4 | 1 | |3 Table of contents only |u http://www.loc.gov/catdir/enhancements/fy1105/2009050536-t.html |
| 856 | 4 | 2 | |3 Contributor biographical information |u http://www.loc.gov/catdir/enhancements/fy1105/2009050536-b.html |
| 856 | 4 | 2 | |3 Publisher description |u http://www.loc.gov/catdir/enhancements/fy1105/2009050536-d.html |
| 999 | |a 1000141993 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||