Effective customer care
A guide to creating customer service that not only satisfies your customers and prompts orders, but also cements customer relationships and develop loyalty...and thus increase profits
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; Philadelphia :
KoganPage ,
c2010
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| Series: | Creating success
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| Subjects: | |
| Online Access: | Table of contents only Contributor biographical information Publisher description |
| Summary: | A guide to creating customer service that not only satisfies your customers and prompts orders, but also cements customer relationships and develop loyalty...and thus increase profits |
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| Item Description: | At head of title: The Sunday Times |
| Physical Description: | xiv, 130 p. ; 22 cm. |
| ISBN: | 0749459972 (paperback : alk. paper) 0749459980 (ebook) 9780749459970 (paperback : alk. paper) 9780749459987 (ebook) |