APA (7th ed.) Citation

Wellington, P. (2010). Effective customer care. KoganPage.

Chicago Style (17th ed.) Citation

Wellington, Patricia. Effective Customer Care. London ; Philadelphia: KoganPage, 2010.

MLA (9th ed.) Citation

Wellington, Patricia. Effective Customer Care. KoganPage, 2010.

Warning: These citations may not always be 100% accurate.