Leveraging technology
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston, Mass. :
Les50ns ,
c2010
|
| Series: | The lessons learned series
|
| Subjects: |
Table of Contents:
- 1. The impact of technology
- 2. Technology drives new business strategy
- 3. Standardize practices across business functions
- 4. How IT can trigger a business innovation
- 5. It's important that new technologies have a champion
- 6. Building a business-focused technology team
- 7. Embracing technology discontinuity
- 8. Innovate to disrupt an industry
- 9. The changing IT skills mix
- 10. User buy-in key to successful innovation
- 11. Changing a culture to create a new market
- 12. Creating a unique multichannel customer experience
- 13. Using technology to get closer to your customers
- 14. Avoid rigid thinking
- 15. Successfully implementing new technology