(2010). Improving business processes: Expert solutions to everyday challenges. Harvard Business Review Press.
Chicago Style (17th ed.) CitationImproving Business Processes: Expert Solutions to Everyday Challenges. Boston, Massachusetts: Harvard Business Review Press, 2010.
MLA (9th ed.) CitationImproving Business Processes: Expert Solutions to Everyday Challenges. Harvard Business Review Press, 2010.
Warning: These citations may not always be 100% accurate.