Brooks, J., & Brooks, W. T. (2011). Perfect phrases for the sales call: Hundreds of ready-to-use phrases for persuading customers to buy any product or service (2nd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationBrooks, Jeb, and William T. Brooks. Perfect Phrases for the Sales Call: Hundreds of Ready-to-use Phrases for Persuading Customers to Buy Any Product or Service. 2nd ed. New York: McGraw-Hill, 2011.
MLA (9th ed.) CitationBrooks, Jeb, and William T. Brooks. Perfect Phrases for the Sales Call: Hundreds of Ready-to-use Phrases for Persuading Customers to Buy Any Product or Service. 2nd ed. McGraw-Hill, 2011.
Warning: These citations may not always be 100% accurate.