8 things we hate about I.T. : how to move beyond the frustrations to form a new partnership with I.T.
Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for...
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| Format: | Book |
| Language: | English |
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Boston, Massachusetts :
Harvard Business Press ,
c2010
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Table of Contents:
- 1. You need service, and IT needs control
- 2. You need results, and IT needs respect
- 3. You need to focus on tactics, and IT needs strategic alignment
- 4. You need IT funding, and IT needs returns
- 5. You need on-time delivery, and IT needs standardization
- 6. You need innovation, and IT functions in bureaucracy
- 8. You need good IT, and IT can become great