8 things we hate about I.T. : how to move beyond the frustrations to form a new partnership with I.T.

Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for...

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Bibliographic Details
Main Author: Cramm, Susan (Author)
Format: Book
Language:English
Published: Boston, Massachusetts : Harvard Business Press , c2010
Subjects:

MARC

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008 110622s2010 mau eng
020 |a 1422131661 (paperback : alk. paper) 
020 |a 9781422131664 (paperback : alk. paper) 
050 0 0 |a HD30.2   |b .C73 2010 
090 0 0 |a HD30.2   |b .C73 2010 
100 1 |a Cramm, Susan ,   |e author 
245 1 0 |a 8 things we hate about I.T. :   |b how to move beyond the frustrations to form a new partnership with I.T.   |c Susan Cramm 
246 3 0 |a Eight things we hate about IT 
260 |a Boston, Massachusetts :   |b Harvard Business Press ,   |c c2010 
300 |a x, 194 p. :   |b ill. ;   |c 21 cm. 
504 |a Includes bibliographical references (p. 171-180) and index 
505 0 |a 1. You need service, and IT needs control -- 2. You need results, and IT needs respect -- 3. You need to focus on tactics, and IT needs strategic alignment -- 4. You need IT funding, and IT needs returns -- 5. You need on-time delivery, and IT needs standardization -- 6. You need innovation, and IT functions in bureaucracy -- 8. You need good IT, and IT can become great 
520 |a Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for overcoming the difficulty 
650 0 |a Business enterprises   |x Computer networks 
650 0 |a Information technology   |x Management 
650 0 |a Management information systems 
999 |a 1000142203   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus