8 things we hate about I.T. : how to move beyond the frustrations to form a new partnership with I.T.

Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for...

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Bibliographic Details
Main Author: Cramm, Susan (Author)
Format: Book
Language:English
Published: Boston, Massachusetts : Harvard Business Press , c2010
Subjects:
Description
Summary:Helps us in understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. This title explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do. It presents practical strategies for overcoming the difficulty
Physical Description:x, 194 p. : ill. ; 21 cm.
Bibliography:Includes bibliographical references (p. 171-180) and index
ISBN:1422131661 (paperback : alk. paper)
9781422131664 (paperback : alk. paper)