Business communication : process and product
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Toronto, Ontario :
Nelson Education ,
c2011
|
| Edition: | 6th Canadian ed |
| Subjects: |
Table of Contents:
- 1. Communicating in today's workplace
- 2. Developing team, listening, and etiquette skills
- 3. Communicating across cultures
- 4. Writing process phase 1 : analyze, anticipate, adapt
- 5. Writing process phase 2 : research, organize, compose
- 6. Writing process phase 3 : revise, proofread, evaluate
- 7. E-mail messages and memos
- 8. Positive letters and messages
- 9. Persuasive and marketing messages
- 10. Negative messages
- 11. Business report basics
- 12. Informal business reports
- 13. Proposals and formal reports
- 14. Business presentations
- 15. The job search, resumes, and cover letters
- 16. Interviewing and follow-up