Business communication : process and product

Bibliographic Details
Main Authors: Guffey, Mary Ellen (Author), Rhodes, Kathleen , 1951- (Author), Rogin, Patricia , 1958- (Author)
Format: Book
Language:English
Published: Toronto, Ontario : Nelson Education , c2011
Edition:6th Canadian ed
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000074752
005 20220627093000.0
008 110622s2011 onc eng
020 |a 0176501592 (paperback : alk. paper) 
020 |a 9780176501594 (paperback : alk. paper) 
050 0 0 |a HF5718.3   |b .G84 2011 
090 0 0 |a HF5718.3   |b .G84 2011 
100 1 |a Guffey, Mary Ellen ,   |e author 
245 1 0 |a Business communication :   |b process and product   |c Mary Ellen Guffey, Kathleen Rhoders, Patricia Rogin 
250 |a 6th Canadian ed 
260 |a Toronto, Ontario :   |b Nelson Education ,   |c c2011 
300 |a xxiv, 601, [94] p. :   |b ill. ;   |c 26 cm. 
504 |a Includes bibliographical references and index 
505 0 |a 1. Communicating in today's workplace -- 2. Developing team, listening, and etiquette skills -- 3. Communicating across cultures -- 4. Writing process phase 1 : analyze, anticipate, adapt -- 5. Writing process phase 2 : research, organize, compose -- 6. Writing process phase 3 : revise, proofread, evaluate -- 7. E-mail messages and memos -- 8. Positive letters and messages -- 9. Persuasive and marketing messages -- 10. Negative messages -- 11. Business report basics -- 12. Informal business reports -- 13. Proposals and formal reports -- 14. Business presentations -- 15. The job search, resumes, and cover letters -- 16. Interviewing and follow-up 
650 0 |a Business communication   |v Textbooks 
650 0 |a Business writing   |v Textbooks 
700 1 |a Rhodes, Kathleen ,   |d 1951- ,   |e author 
700 1 |a Rogin, Patricia ,   |d 1958- ,   |e author 
999 |a 1000142029   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus