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20111221.0 |
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110621s2010 nyu eng |
| 020 |
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|a 0071738312 (paperback : alk. paper)
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| 020 |
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|a 9780071738316 (paperback : alk. paper)
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| 050 |
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|a HD30.3
|b .P65 2010
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| 090 |
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|a HD30.3
|b .P65 2010
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| 100 |
1 |
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|a Polsky, Lawrence ,
|e author
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| 245 |
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|a Perfect phrases for communicating change :
|b hundreds of ready-to-use phrases for maintaining focus and productivity during organizational change
|c Lawrence Polsky and Antoine Gerschel
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| 260 |
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|a New York :
|b McGraw-Hill ,
|c c2010
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| 300 |
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|a vii, 163 p. :
|b ill. ;
|c 21 cm.
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| 490 |
1 |
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|a The perfect phrases series
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| 504 |
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|a Includes bibliographical references and index
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|a 1. Laying the foundation for communicating change -- 2. Perfect phrases for communicating a new organizational structure -- 3. Perfect phrases for communicating a new project -- 4. Perfect phrases for communicating as a new leader -- 5. Perfect phrases for communicating a new organizational strategy -- 6. Perfect phrases for handling resistance
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| 520 |
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|a "Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused - so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives ; Responding to questions with confidence ; Easing employees' fears ; Clarifying roles and responsibilities ; Addressing resistance and performance problems." -- Cover
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| 650 |
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|a Communication in management
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| 650 |
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|a Communication in organizations
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| 650 |
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|a Organizational change
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| 700 |
1 |
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|a Gerschel, Antoine ,
|e author
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| 999 |
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|a 1000141984
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
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