Customer experience future trends and insights

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Customer experience future trends and insights

Bibliographic Details
Main Authors:	Shaw, Colin 1958- (Author), Dibeehi, Qaalfa (Author), Walden, Steven (Author)
Format:	Book
Language:	English
Published:	Houndmills, Basingstoke, Hampshire ; New York Palgrave Macmillan c2010
Subjects:	Customer relations > Management

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