Selling to anyone over the phone

"Selling over the phone requires more than just reading from a script. This guide shows sales pros what they need to know to dial their way to success."

Bibliographic Details
Main Authors: Walkup, Renee P. , 1957- (Author), McKee, Sandra L. , 1952- (Author)
Format: Book
Language:English
Published: New York : AMACOM, American Management Association , c2011
Edition:2nd ed
Subjects:
Description
Summary:"Selling over the phone requires more than just reading from a script. This guide shows sales pros what they need to know to dial their way to success."
Item Description:Includes index
Physical Description:xiv, 210 p. : ill. ; 23 cm.
ISBN:0814414834 (paperback : alk. paper)
0814414842
9780814414835 (paperback : alk. paper)
9780814414842