Human-computer etiquette : cultural expectations and the design implications they place on computers and technology
A collection that explores a wide range of issues pertaining to how computers evoke human social expectations. It illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interf...
| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Boca Raton, Florida :
CRC Press/ An Auerbach Books ,
c2011
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| Series: | Supply chain integration modeling, optimization and applications
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| Subjects: | |
| Online Access: | Table of contents only |
Table of Contents:
- 1. Etiquette and Multicultural Collisions
- 2. Introducing Etiquette and Culture into Software
- 3. Etiquette and Development of Trust
- 4. Anthropomorphism: Computer Agents that Look or Act Like People
- 5. Understanding Humans: Physiological and Neurological Indicators
- 6. The Future: Polite and Rude Computers as Agents of Social Change