APA (7th ed.) Citation

Hayes, C. C., & Miller, C. A. (2011). Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology. CRC Press/ An Auerbach Books.

Chicago Style (17th ed.) Citation

Hayes, Caroline C., and Christopher Allan Miller. Human-computer Etiquette: Cultural Expectations and the Design Implications They Place on Computers and Technology. Boca Raton, Florida: CRC Press/ An Auerbach Books, 2011.

MLA (9th ed.) Citation

Hayes, Caroline C., and Christopher Allan Miller. Human-computer Etiquette: Cultural Expectations and the Design Implications They Place on Computers and Technology. CRC Press/ An Auerbach Books, 2011.