APA (7th ed.) Citation

Taylor, S. (2000). Essential communication skills: The ultimate guide to successful business communication. Pearson Education.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Essential Communication Skills: The Ultimate Guide to Successful Business Communication. Harlow, England: Pearson Education, 2000.

MLA (9th ed.) Citation

Taylor, Shirley. Essential Communication Skills: The Ultimate Guide to Successful Business Communication. Pearson Education, 2000.

Warning: These citations may not always be 100% accurate.