Leading under pressure : from surviving to thriving before, during, and after a crisis

The global workforce is under tremendous pressure. At a macro level, there is the pressure of worldwide competition and the need to operate across the globe. At the micro level, there is pressure of individuals or departments to produce more with increasingly fewer resources. Pressure is at once the...

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Bibliographic Details
Main Authors: James, Erika H. (Author), Wooten, Lyn Perry (Author)
Format: Book
Language:English
Published: New York ; Hove, East Sussex : Routledge , c2010
Subjects:
Table of Contents:
  • 1. Introduction: why crisis leadership matters
  • 2. A primer on crisis and crisis management
  • 3. Critical leadership competencies before, during, and after a crisis
  • 4. Decision making for the crisis leader
  • 5. Leading a crisis team
  • 6. Organizational trust amid crisis
  • 7. Organizational learning amid crisis
  • 8. Crises and the global environment
  • 9. Crises as sources of opportunity and change