Assessing service quality satisfying the expectations of library customers

Bibliographic Details
Main Authors: Hernon, Peter (Author), Altman, Ellen (Author)
Format: Book
Published: Chicago American Library Association 2010
Edition:2nd ed
Subjects:

Badak General Collection

Holdings details from Badak General Collection
Call Number: Z711 H45 2010
Accession Item Category Format Status Notes
1000139962 OPEN SHELF (30 DAYS) Book Available