Creating the customer-driven academic library [electronic resource]
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago, Illinois :
American Library Association ,
2009
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| Subjects: | |
| Online Access: | NetLibrary |
Table of Contents:
- 1. Reinventing the academic library
- 2. Making it happen : leadership and the professional staff
- 3. Public service staffing : past, present, and future
- 4. A great place to be : creating a livable library
- 5. Transforming spaces on tight budgets
- 6. Making the transition to a twenty-first-century library
- 7. Innovation at the forefront : the information commons, embedded librarians, and the library of the future
- 8. Sharing our vision : marketing the academic library
- 9. Customer service : making it all come together
- 10. Evaluating our progress