Creating the customer-driven academic library [electronic resource]

Bibliographic Details
Main Author: Woodward, Jeannette A. (Author)
Format: Book
Language:English
Published: Chicago, Illinois : American Library Association , 2009
Subjects:
Online Access:NetLibrary

MARC

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008 110224s2009 ilu eng
020 |a 1441619135 (electronic bk.) 
020 |a 9780838909768 
020 |a 9781441619136 (electronic bk.) 
050 0 0 |a Z675.U5   |b W78 2009 
090 0 0 |a Z675.U5   |b W78 2009 
100 1 |a Woodward, Jeannette A. ,   |e author 
245 1 0 |a Creating the customer-driven academic library [electronic resource]   |c Jeannette Woodward 
260 |a Chicago, Illinois :   |b American Library Association ,   |c 2009 
300 |a 1 online resource (xi, 194 p.) 
500 |a Description based on print version record 
504 |a Includes bibliographical references and index 
505 0 |a 1. Reinventing the academic library -- 2. Making it happen : leadership and the professional staff -- 3. Public service staffing : past, present, and future -- 4. A great place to be : creating a livable library -- 5. Transforming spaces on tight budgets -- 6. Making the transition to a twenty-first-century library -- 7. Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- 8. Sharing our vision : marketing the academic library -- 9. Customer service : making it all come together -- 10. Evaluating our progress 
650 0 |a Academic libraries   |x Marketing 
650 0 |a Academic libraries   |x Public relations 
650 0 |a Academic libraries   |x Space utilization   |x Social aspects 
650 0 |a Academic libraries   |z United States 
650 0 |a Public services (Libraries) 
856 4 0 |3 NetLibrary   |u http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=267757 
999 |a 1000136983   |b Electronic Resource   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus